Koellner Steel respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you interact with our website or services.

Information We Collect

Contact Form & Quotes: We collect your name, email address, phone number, message details when you submit a contact form or send us architectural/engineering drawings for a quotation.

Website Usage: We may collect information about your device and browsing activity on our website, such as browser type, operating system, and pages visited. This information is used in an aggregated manner to analyse website usage and improve our services.

How We Use Your Information

Respond to Enquiries: We use your contact information to respond to your enquiries, provide quotations, and manage project discussions.

Website Improvement: We use website usage data to understand user behaviour and improve the functionality and user experience of our website.

Disclosure of Your Information

We will not sell or share your personal information with third parties for marketing purposes.

We may share your information with service providers who assist us in operating our website and providing services to you, such as web hosting companies. These service providers are obligated to protect your information and only use it for the specific purposes we authorise.

We may disclose your information if required by law or to comply with a legal process, such as a court order or subpoena.

We may disclose your information to protect the rights, property, or safety of Koellner Steel, our clients, or others.

Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Access and Correction

You have the right to access and correct your personal information that we hold. You can request access or correction by contacting us at josh@koellnersteel.com.au.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at josh@koellnersteel.com.au.